General Instructions and Information for Filing and Replying to Arbitration Requests
 

Click here for an Arbitration Form.

1.  Arbitration requests must be typewritten and submitted
     with a sufficient number of copies to enable the Board to
     provide one to each respondent plus one copy for the
     Board's records.  Any reply must be typewritten and 
     submitted with a sufficient number of copies to enable the
     Board to provide one to each complainant plus one copy
     for the Board's records.  Additional copies of the
     arbitration request and reply should be furnished by the
     complainant and respondent as requested by the 
     Secretary.  If the complainant is a member of the public,
     extra copies of the arbitration request should not be 
     requested.

2.  Arbitration request will be referred to the Board
     Secretary (or Executive Officer), and by the Secretary to
     the Chairperson of the Grievance Committee.  If the 
     Grievance Committee finds the matter to constitute a 
     proper cause of action, it will be referred to the Board
     Secretary to arrange a hearing; if not found to constitute a
     proper cause of action, it will be returned to the 
     complainant with the decision of the Grievance
     Committee's decision may be appealed to the Board of
     Directors.

3.  If there is to be a hearing, respondent will have fifteen (15)
     days after service of copy of the arbitration request to 
     reply.  Copy of the reply will be sent to complainant, the
     Board President, and the Professional Standards
     Committee Chairperson.  The date for hearing will be set
     and all parties will be notified of the date and place of
     hearing at least twenty-one (21) days in advance.

4.  If no response is filed to the arbitration request within the
     time allotted, the Grievance Committee shall make its
     determination as to whether an arbitration hearing should
     be scheduled based upon the information set forth in the 
     request.  Complainant, the Board President, and the 
     Professional Standards Committee Chairperson will be
     advised that no reply has been filed.

5.  All parties may be represented by legal counsel, provided
     that notice of intention to be represented is transmitted to
     all other parties and to the Hearing Panel at least fifteen
     (15) days prior to the hearing.  Failure to provide timely
     notice may result in a continuance of the hearing.

 6.  It is the repsonsibility of each party to arrange for his
      witnesses to be present at the hearing.

 7.  Either party may file with the Secretary, within ten (10)
      days from the date the names of the members of the
      Professional Standards Committee are mailed to the 
      parties, a written request for disqualification of any
      potential member of the Hearing Panel for any of the
      following reasons:

      (a)  is related by blood or marriage to either complainant
            or respondent

      (b)  is an employer, partner, or employee, or in any way
              associated in business with either complainant or
              respondent

      (c)  is a party to the hearing, or a party or a witness in
            another pending case involving complainant or
            respondent

      (d)  knows any reasons acceptable to the Hearing Panel
             or tribunal which may prevent him from rendering
             an impartial decision.

 8.  The notice of hearing will contain names of members of 
      the tribunal who will hear the case and should be
      accompanied by an "Outline of Procedure for Arbitration
      Hearing."

 9.  The parties shall not discuss the case with any member of
      the Hearing Panel or the Board of Directors at any time 
      prior to announcement of a decision in the case.

10.  No hearing will be held in the absence of a complainant.
       An arbitration hearing may (depending on state law and
       the option selected by the Board) proceed in the absence
       of the respondent.